Frequently Asked Questions

Please browse our detailed FAQ to get answers for our most popular questions.
General Questions
Full Service
Facility Management
Guard Houston
Common Questions
Lifeguard FAQ
Swimming Lessons
& Aquatic Training
Pool Party Venue Hosting
Call Us
713-609-9489
5-Star Service
Write Us a Review

Common Questions & Information

If there is any question our FAQ has not answered for you, please write us, use the live chat feature on our website, or contact us by phone at 713-609-9489.


What are Aquatic Advisors operating hours?

Aquatic Advisors staff are available to assist with your inquiry or request during normal business hours.

8 am – 5 pm, Monday thru Friday
Visitors welcome by appointment only please.

Does Aquatic Advisors offer enterprise-scale or bulk rate services?

Yes, Aquatic Advisors provides turn-key enterprise managment packages for organizations with asset portfolio sizes ranging from one to 50+ properties. Our customers range from community and municipal pools, to high-density urban aquatic facilities.

  • Lifeguard training and staffing
  • Aquatic facility portfolio management
  • Group and semi-private swimming lessons
  • Pool party venue rental
  • Residential pool services

What does Enterprise Friendly mean?

We work with and speak the language of large companies and organizations – we are fully insured and professionally qualified to work with the most demanding of portfolios. With extensive experience understanding the nuances of managing a diverse portfolio of aquatic facilities, we're here to provide turn-key year-round management for yours.

What payment forms are accepted?

We support the following methods of settling up:
Check, Money Order, Credit Card, Wire Transfer

How is my privacy protected when using your services?

We do not sell your personal information, and any data you submit to us is transmitted to a secure location so your info is not retained on our servers. We use popular trusted third party payment providers for financial transactions. We use various third party tools to collect statistical data to verify our marketing efforts are effective.

How can I help promote Aquatic Advisors?

We encourage our satisfied customers to promote our company and services using media your friends and neighbors can see. After you receive your Aquatic Advisors service, please write us a review on your preferred platform – we really appreciate it!

What are the requirements for this website?

In order to fully interact with our website, including submitting inquiries through our forms, you must have javascript and cookies enabled for our domain. The minimum requirements for this website are iOS 7+, Firefox 80+, or a recent version of Safari or Chrome equivalent from the past three years. This website may not look correct on mobile devices with low power mode enabled.